Sourcing Specialists for High-Technology Products

CUETECH employs some of the best sourcing talent in the industry, people who understand your requirements and have the knowledge and commitment to understand your application.

When sourcing disk drives, for example, if the sourced drive is to replace one that has failed in a RAID array, or it is going to be used to recover data from a failed drive, the technical specifications of the replacement drive are far more critical than if it was to replace a single drive in a desktop system. 

Stopping Counterfeit Product

Dealing with Computer and IT parts from around the globe, CUETECH is very aware of the increasing incidence of counterfeit product and as such we have taken great pains to ensure that we do not pass on these products to our customers.

CUETECH utilizes an escrow company for major international transactions allowing us to validate the products before taking ownership. We also subscribe to a global trade association that monitors, investigates, reports and mediates all issues that affect the global electronic supply chain.

Even with these safeguards in place, counterfeit product is still a possibility. If there is any doubt over product you receive, let us know immediately and we will replace it. 

Urgent and Mission Critical

We understand that downtime can be expensive, and that an effective sourcing partner will respond to urgent needs with immediate options. For inquiries identified as urgent, our sourcing team queries all channels under specific time constraints. If results are positive, we then provide alternative estimates on time to deliver to your location.  Any special shipping and handling charges will also be described upfront, before the urgent order is placed.

Our Commitment

At CUETECH we are proud of our reputation for integrity and honesty and we work hard to maintain it.  We will uncover, validate and disclose the warranty status and condition of all products before moving forward with a transaction and we will use all the tools at our disposal to ensure that you receive the genuine product.